Arizona Cosmetology Practice Exam

What should be done if a client shows signs of discomfort during a service?

1. Continue the service to see if it improves

2. Stop the service immediately and assess the situation

3. Encourage the client to breathe deeply

4. Apply a soothing product immediately

The correct answer is: Stop the service immediately and assess the situation

When a client shows signs of discomfort during a service, stopping the service immediately and assessing the situation is the most appropriate action to take. This approach prioritizes the client’s wellbeing and safety. By halting the service, the cosmetologist can identify the specific issue causing the discomfort, whether it's due to an allergic reaction, sensitivity to a product, or an inappropriate technique being used. It allows for immediate communication with the client to gather feedback on how they are feeling and what might be causing their discomfort, ensuring that the situation is handled with care and attention. Continuing the service to see if the discomfort improves could worsen the situation and potentially cause harm to the client. Encouraging deep breathing or applying a soothing product may provide temporary relief, but without addressing the root cause of the discomfort, these actions could be inadequate or even inappropriate. Therefore, stopping the service and assessing the client's condition is the safest and most responsible choice in a professional environment.