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What is a crucial step before performing nail services?

  1. Choosing the nail color

  2. Preparing the workstation

  3. Conducting a client consultation

  4. Asking for payment upfront

The correct answer is: Conducting a client consultation

Conducting a client consultation is a crucial step before performing nail services because it allows the cosmetologist to understand the client's needs, expectations, and any specific concerns. This step ensures that both the client and the cosmetologist establish clear communication regarding the desired outcome, such as nail design or treatment preferences. Additionally, during the consultation, the cosmetologist can assess the client's nail health and identify any potential issues, such as allergies or previous damage that might influence the services provided. By prioritizing this consultation, the cosmetologist can tailor the service effectively and increase client satisfaction, which is essential for building trust and rapport. Other options may be important in the overall process, but they do not address the fundamental requirement of understanding the client's individual goals and needs prior to starting the service.